Terms and Conditions
The following Terms and Conditions are applicable to any use of SmokePipeShop.com Website, to any offered services available, orders and purchases from SmokePipeShop.com Website.
- By browsing SmokePipeShop.com or purchasing anything from SmokePipeShop.com, you acknowledge and guarantee that you are at least 21 years old, and any usage, registration and purchasing SmokePipeShop products by any person who is under 21 years old is unauthorized, unlicensed and against SmokePipeShop.com Terms and Conditions. SmokePipeShop reserves the right to request a government issued ID.
- Any products from SmokePipeShop.com are Only for Tobacco Use Purposes and can not be used for marijuana or any illegal drugs or any other illegal purposes. All Smoke Pipe Shop products are for tobacco or novelty use only and prohibited for illegal usage.
- SmokePipeShop does not guarantee that the customs won't confiscate the item ordered by you. The client is responsible for checking their local laws on Smoking Accessories rules before placing an order on SmokePipeShop.com. If the item is confiscated by the customs SmokePipeShop will not refund any payments to you.
- The Client takes full responsibility and liability for the orders made for those States.
- SmokePipeShop.com products are made of glass that can break and result in sharp edges. It is the responsibility of the person placing the order to take proper precautions when opening the item after delivery. SmokePipeShop.com is not responsible for any injury to any person or property caused from a broken item.
Anyone, who is 21 years of age or older, can browse SmokePipeShop.com; However, anyone, who would like to purchase SmokePipeShop.com Products will have to complete the registration. All the information that will be provided, SmokePipeShop will keep confidential. We guarantee privacy and security; However, you are taking full responsibility for any activities that occur under your password and user name. You agree to immediately notify SmokePipeShop.com of any illegal activities on your account that were not authorized by you and ensure that you safely log out from your account after each session.
Purchasing || Payments|| Shipping || Tracking
- You, the client, can purchase any item from the SmokePipeShop.com store. After your order is placed and confirmed (which includes secure Authorize.net payment confirmation) you will receive an automatic email confirmation about your order. It doesn't mean that we are able to process your order immediately; However, we always offer the next day shipping to all our customers, excluding national holiday days and Sundays. If your order has been placed on Saturday after 12pm ET, your order will be sent the following Monday. After Your Order has been shipped you will receive the second email confirmation from SmokePipeShop.com with Shipping Carrier Information and a Tracking number.
- All payments are securely processed through Authorie.net, the number one online credit card processor.
- The clients agrees to pay the shipping fee ( For more information on shipping fees and processing time visit our Shipping & Payment page). SmokePipeShop.com also offers Free Shipping to the U.S. on all orders over $100, in this case the client doesn't have to pay any shipping fee and all responsibilities for the shipping cost are paid by SmokePipeShop.com
- We protect our products with double bubbler wrap, crinkle paper, card-board or peanuts, to prevent any damage to the product; However, SmokePipeShop.com is not responsible for damages that happen during shipping with the United States Postal Service. SmokePipeShop.com offers Delivery Damage Warranty! In this case, if the item was damaged during its transportation and delivery process to the customer, Smoke Pipe Shop takes all the responsibilities and agrees to ship the same or similar item to the customer at the expense of SmokePipeShop.com with no further charge to the customer. At the same time, the customer agrees to report the problem to SmokePipeShop Customer Support within 48 hours of receiving the item, and provide a picture/video of the damaged item. If the problem was not reported within 48 hours or the picture was not provided, SmokePipeShop.com reserves the rights not to proceed with any further actions.
- Each item comes with Tracking Number. SmokePipeShop.com takes all responsibilities during the delivery period. As soon as the item was delivered to the client and confirmed by the tracking number, all liabilities are the responsibility of the client.
- All purchased items are non-refundable, non-exchangeable and non-transferable
- If the return of the item was approved by SmokePipeShop.com, the client agrees to pay the return shipping fee. Additional 15 percent Service fee will be deducted from the refundable amount. If the replacement item was requested by the client, SmokePipeShop.com takes all responsibilities for the shipping fee required to send the replacement. SmokePipeShop.com will not send the replacement until the original item is received, inspected and appears to be in non-damaged and non-used condition.
All the returns need to be addressed to our "Returns" office located at:
5922 Fillmore St.
Hollywood, FL 33021
Smoke Pipe Shop, Inc.
This document was last updated on March 03, 2017